Friday, March 28, 2008

Just because they both start with an 'O'....


View Larger Map


Our car has been having some squeaking problems so today I brought it to the dealer to be looked at. Among other things that are wrong, the squeaking problem is being caused by our front passenger side brake being completely worn down. Luckily we got new brakes right before we moved from Massachusetts to Oregon and they came with this fabulous lifetime warranty....we're never supposed to have to buy new brakes again.

So I call up the place where we got our brakes fixed. Talk to the guy, he confirms that they will replace our brakes, we just need to get to a local service center. I checked the website before I called, however, and the closest store to us is in Ohio. More than 2000 miles away. I tell him such. I ask if there are sister companies that are owned by the same larger company I can go to. He says yes and gives me their websites. I thank him and hang up.

I check these two companies' websites and unfortunately, they are no closer than the store in Cincinnati. I call the guy back and tell him.

Guy: Where are you at again?
Me: Oregon
Guy: So do you think you'll be able to make it to that Monro?
Me: (confused) The one in Ohio?
Guy: Yeah
Me: (laughing) No! Ohio is a 4 day drive away (In my head: Oregon, Ohio...just because they both start with O does not mean they are near each other. *sigh*)
Guy: (surprised) Oh. Uh....let me call someone. I'll give you a call back....


So, no. I will not be driving to Ohio with worn down brakes to get new ones. I am also glad I have basic American geography skills. Public school just lost a few points today in my ongoing debate with my husband about school systems.

(in happier news, the guy called me back and they told me just to get my brakes fixed and they will reimburse me. Hooray! Hows that for fabulous service?)

1 comment:

Comments make me happy! Thanks in advance for sharing your thoughts.

Friday, March 28, 2008

Just because they both start with an 'O'....


View Larger Map


Our car has been having some squeaking problems so today I brought it to the dealer to be looked at. Among other things that are wrong, the squeaking problem is being caused by our front passenger side brake being completely worn down. Luckily we got new brakes right before we moved from Massachusetts to Oregon and they came with this fabulous lifetime warranty....we're never supposed to have to buy new brakes again.

So I call up the place where we got our brakes fixed. Talk to the guy, he confirms that they will replace our brakes, we just need to get to a local service center. I checked the website before I called, however, and the closest store to us is in Ohio. More than 2000 miles away. I tell him such. I ask if there are sister companies that are owned by the same larger company I can go to. He says yes and gives me their websites. I thank him and hang up.

I check these two companies' websites and unfortunately, they are no closer than the store in Cincinnati. I call the guy back and tell him.

Guy: Where are you at again?
Me: Oregon
Guy: So do you think you'll be able to make it to that Monro?
Me: (confused) The one in Ohio?
Guy: Yeah
Me: (laughing) No! Ohio is a 4 day drive away (In my head: Oregon, Ohio...just because they both start with O does not mean they are near each other. *sigh*)
Guy: (surprised) Oh. Uh....let me call someone. I'll give you a call back....


So, no. I will not be driving to Ohio with worn down brakes to get new ones. I am also glad I have basic American geography skills. Public school just lost a few points today in my ongoing debate with my husband about school systems.

(in happier news, the guy called me back and they told me just to get my brakes fixed and they will reimburse me. Hooray! Hows that for fabulous service?)

1 comment:

Comments make me happy! Thanks in advance for sharing your thoughts.

 
Design by Free WordPress Themes | Bloggerized by Lasantha - Premium Blogger Themes | Facebook Themes